Terms & Conditions
Welcome to Star Fashion, a trusted name in the apparel industry, proudly operating under our renowned brand Softedge Wear. At Star Fashion, we believe in delivering paremium-quality fashion that combines style, comfort, and affordability. We are focused on offering great products and services that make our customers happy and satisfied.
We are located at Noida, G.B. Nagar, Sec 9 I 48, where every piece of clothing from Softedge Wear is thoughtfully designed and crafted to meet the dynamic needs of modern fashion enthusiasts. As a GST-registered company with GST Number 09KIAPS1619R1ZE, we adhere to all legal and regulatory standards, ensuring transparency and reliability in every transaction.
Our Terms and Conditions have been thoughtfully created to foster a transparent and trustworthy relationship between Star Fashion and our customers. These guidelines outline the responsibilities, rights, and expectations for both parties, ensuring smooth and satisfying experiences.
We aim to set clear boundaries that protect your interests as a consumer while upholding our brand's integrity. From product descriptions and payments to shipping policies and returns, these terms act as a roadmap to help you shop confidently with Softedge Wear.
At Star Fashion, customer satisfaction is at the heart of everything we do. Whether you're shopping online or offline, our terms ensure a hassle-free and delightful experience every step of the way.
Thank you for choosing Softedge Wear, where fashion meets trust. We’re here to redefine your wardrobe with style and reliability!
General Terms
Accessing or purchasing from Softedge Wear indicates acceptance of the company’s Terms and Conditions.
The terms define the responsibilities and rights of both the company and the customers.
Star Fashion reserves the right to update or amend the Terms and Conditions as needed to reflect legal, operational, or service changes.
Changes will be effective immediately upon publication on our platform; customers should check for updates periodically.
All transactions and interactions must comply with applicable laws and regulations. The terms are designed to create a safe, transparent, and ethical shopping environment for everyone.
Products and Services
Softedge Wear specializes in clothing for the entire family, offering options for men, women, and kids.
Our collection includes stylish women’s dresses, comfortable men’s casuals, and durable, fun kids’ wear.
Each product is carefully designed with high-quality materials to ensure comfort, durability, and modern style.
Product availability is subject to stock levels and demand fluctuations.
Variations in color or design may occur due to production differences or device screen settings.
Occasionally, errors in product descriptions or pricing may arise despite thorough checks.
Customers are encouraged to contact our support team for assistance or more information about products.
Orders and Payments
Orders can be placed online through the Softedge Wear website or offline at our store located at Noida, G.B. Nagar, Sec 9 I 48.
Follow the simple checkout process after adding your chosen products to the cart.
We accept payments via debit/credit cards, UPI, and net banking.
GST is included in all transactions to ensure compliance and transparency.
Star Fashion retains the right to cancel orders in cases of:
● Payment issues.
● Suspected fraudulent activity.
Any cancellations or issues will be communicated to customers immediately.
Shipping and Delivery
Delivery Timeline: Orders are processed and dispatched within 2-3 business days. Delivery generally takes 7-10 business days.
Shipping Costs: Shipping charges depend on your location and will be shown at checkout.
Areas Served: We deliver to customers all across India.
Delays Disclaimer: Unforeseen delays (e.g., bad weather, logistical issues) may affect delivery times. If there’s any delay, we’ll let you know right away.
Your satisfaction is important to us, and we strive to get your order to you as quickly as possible.
Returns and Refunds
Conditions for Return: Contact us within 7 days if the product is defective or incorrect.
Return Process: We’ll assist you with the returns or exchange process.
Refund Timeline: Refunds will be processed within 7-10 business days to your original payment method.
Product Condition: For a successful return, the product should be unused and in its original condition, including all tags and packaging.
We are committed to resolving issues quickly and fairly for a smooth experience.
Privacy Policy
Data Collection: We collect only essential customer information, such as contact details and payment information, to process orders and improve the shopping experience.
Data Use: Your data is used solely for order processing and service enhancement purposes.
Data Protection: Personal information is securely handled and complies with applicable data protection laws.
No Unauthorized Sharing: Data is not shared with third parties without customer consent, except when necessary for order fulfillment.
Our Promise: We are committed to keeping your information safe and being open and honest with you every step of the way.
Intellectual Property
Ownership: All designs, trademarks, logos, images, and content under the Softedge Wear brand belong exclusively to Star Fashion.
Prohibited Actions: Unauthorized use, reproduction, or distribution of any intellectual property is strictly prohibited.
Legal Protection: Any violation may lead to legal action to safeguard our rights.
Authorization: For use of our content, please contact us for proper permission.
Commitment: Respect for intellectual property helps us maintain the quality and originality of our brand.
Limitation of Liability
Scope of Liability: Star Fashion limits its liability to the purchase price of the product or service.
Exclusions: No liability is accepted for damages caused by improper use, accidents, or unforeseen events.
Proper Usage: Customers are responsible for using products as per provided instructions and guidelines.
Customer Agreement: By shopping with us, you agree to these terms.
Assistance: For concerns or issues, contact our support team for prompt resolution.
Governing Law
Legal Jurisdiction: All terms are governed by the laws of India.
Dispute Resolution: Disputes are resolved through mutual discussion whenever possible.
Court Jurisdiction: If unresolved, disputes will fall under the jurisdiction of Indian courts.
Customer Agreement: By purchasing, customers agree to these governing terms.
Commitment: Star Fashion prioritizes transparency and fairness in all dealings
Contact Information
Address: Noida, G.B. Nagar, Sec 9 I 48
Phone: 9953879786
Email: info@softedgeware.com
GST Number: 09KIAPS1619R1ZE
Service Focus: We are here to assist you with any queries regarding Softedge Wear products or services.